Shipping & Returns
Processing & Shipping Info
Handmade Just for You
At Frosted Fox Bath Co., we handcraft every product in small batches. Many items are made fresh when you order to ensure you receive the highest quality possible.
- Processing Time:Ā 3ā5 business days
- Holiday Season:Ā 5ā7 business days
Ā
Shipping Details
We ship withĀ ChitChats, a reliable Canadian partner that works with Canada Post, USPS, and other major carriers. That means:
- Fast, affordable delivery
- Fully tracked shipping
- Real-time updates from our door to yours
Shipping Time:
5ā7 business days after processing (depending on your province)
Shipping Rates:
Flat rates are based on your province and calculated automatically at checkout.
Orders overĀ $175 CADĀ shipĀ free within Canada*! šØš¦
*IMPORTANT SHIPPING NOTICE
Unfortunately we are unable to ship to PO boxes at this time. Some remote areas may also be excluded. We apologize for the inconvenience.
šØā¼ļøOnline only. No local pickup or in person shopping.ā¼ļøšØ
Returns & Exchanges
Due to the nature of our handmade bath and body products,Ā we donāt accept returns. But if your item arrives damaged or thereās an issue, reach out ā weāll gladly offer an exchange or help make it right.